How to Write Copy That Resonates: Finding Your Customer’s Voice
Want to write copy that converts? Discover how to find your customer’s voice using proven research methods and create messages that resonate deeply with your audience.
Writing copy that truly connects with your audience isn’t just about catchy phrases or clever wordplay—it’s about speaking their language. Successful copy resonates with the target audience, addresses their problems, and inspires action. Here’s a breakdown of how top copywriters uncover their customer’s voice and use it to craft high-converting copy.
The Key Components of Effective Copy
1. A Strong Offer
A great offer solves a real-life problem. Even the best copy won’t convert if the offer itself doesn’t address a genuine need.
2. Customer-Centric Voice
Speak in a way that matches your audience’s tone, terminology, and language preferences.
3. Compelling CTA (Call-to-Action)
Ensure your CTA aligns with your audience’s stage in the buyer’s journey. For high-ticket items, consider calls that lead to sales conversations instead of direct purchases.
4. Appropriate Length
The length of your copy should balance between addressing objections and maintaining engagement. It’s about saying enough—but not too much.
For actionable tips and examples, check out Patrice’s YouTube Channel where she dives deeper into crafting compelling CTAs.
How to Discover Your Customer’s Voice
Getting into the mind of your audience requires research and creativity. These are the best methods to uncover your customer’s voice:
1. Social Media Listening
Platforms like Instagram, Facebook, TikTok, and YouTube are goldmines for audience insights. To tap into these:
Read Posts: Study what your target demographic is sharing and how they describe their challenges.
Check Comments: Look for questions, complaints, and conversations to understand their concerns and language.
Engage in DMs: Have direct conversations and conduct polls to gather more personalized insights.
2. Leverage Reddit
Reddit’s anonymity fosters honesty, making it an excellent place for unfiltered opinions. Use it to:
Explore Niche-Specific Subreddits: Search for your audience’s common questions, problems, and experiences.
Analyze Discussions: Look at the responses and advice shared within these communities to better understand shared pain points and goals.
3. Use AI Tools Like ChatGPT
Artificial intelligence tools can accelerate market research. Here’s how:
Find Top Questions: Ask AI for the most common search queries or problems in your niche.
Analyze Market Trends: Use AI to identify trends, statistics, and emerging concerns.
Rephrase Content: Submit your drafts to AI and request adjustments to better match your target audience’s tone.
Learn from competitors who are already succeeding:
Join Their Email Lists: Observe how they communicate with their audience.
Read Testimonials and Reviews: Discover what customers appreciate most and what they critique.
Mirror What Works: If a competitor’s strategy resonates with their audience, consider how you can adopt similar techniques.
Applying Your Research to Copywriting
Once you’ve gathered data, it’s time to apply it. Here’s how:
1. Use Audience Language
Incorporate their slang, terminology, and tone to make your copy feel familiar and relatable.
2. Address Objections
Highlight their common problems and provide clear solutions.
3. Build Trust
Make your audience feel understood by mirroring their concerns and aspirations.
Example: If your audience is 18-25, use casual language and cultural references. For a 40-50 demographic, a formal, professional tone might resonate better.
For more insights into applying these strategies, check out Patrice’s YouTube Channel for actionable advice.
Final Thoughts
Finding your customer’s voice is a powerful way to write copy that converts. By combining thorough research, empathy, and strategic application, you can craft messages that resonate deeply with your audience and inspire action.
Want more tips on creating impactful copy? Join this FREE Copywriting Community to connect with others on the same journey. Learn proven strategies, share insights, and elevate your copywriting game.
FAQs
Q: How do I find my audience’s voice if I’m just starting out?
A: Start with social media and forums like Reddit to gather insights. Use AI tools to identify trends and common problems.
Q: How long should my copy be?
A: The ideal length depends on your audience and offer. Focus on addressing objections and providing value without unnecessary fluff.
Q: Can AI tools replace customer research?
A: No, but they’re a great supplement. Use AI to enhance your research, not replace genuine audience interaction.